General Terms and Conditions Joods Kwartier walk

 

1. Reservations and Payment

1.1. All reservations for the historical walking tour must be made in advance via our booking system or by contacting us by email.

1.2. Payment must be made at the time of booking, unless otherwise agreed.

1.3. Payment can be made using the available payment methods on our website or on-site prior to the start of the tour.

2. Cancellations and Changes

2.1. Cancellations must be submitted in writing via email or by contacting our customer service by phone.

2.2. For cancellations up to 48 hours before the start of the tour, a full refund will be granted.

2.3. For cancellations made within 48 hours before the start of the tour, no refund can be guaranteed.

2.4. In case of unforeseen circumstances, such as extreme weather conditions or force majeure, we reserve the right to cancel or modify the tour. In such cases, an alternative date will be offered or a full refund will be provided.

3. Participation and Responsibility

3.1. Participation in the historical walking tour is at the participants’ own risk.

3.2. Participants must be physically able to join the tour and are responsible for their own health and well-being during the activity. They must also comply with local (traffic) regulations.

3.3. Children under the age of 16 must be accompanied by an adult.

3.4. Participants must follow the guide’s instructions and remain aware of their surroundings to avoid accidents or injuries.

4. Liability

4.1. We aim to provide a safe and informative tour. However, we are not liable for personal injury, loss, theft, or damage to participants’ property during the tour.

4.2. Participants are responsible for their own belongings and are advised to keep valuables safe.

5. Photography and Recordings

5.1. Photos and video recordings may be taken during the historical walking tour for promotional purposes. By participating, participants agree to the use of such images for promotional purposes.

6. Program Changes

6.1. We reserve the right to make changes to the planned itinerary or route of the tour due to unforeseen circumstances or if deemed in the interest of the group.

7. Respect for Cultural Heritage

7.1. Participants must treat historical sites, monuments, and local communities with respect during the tour.

7.2. It is strictly prohibited to damage, disturb, or remove historical artifacts, plants, or animals during the tour.

By participating in our historical walking tour, you acknowledge and agree to these terms and conditions. If you have any questions or concerns, please feel free to contact us.